Sasha Beauty Salon · Dubai

Privacy Policy

Last updated: 24 July 2026

Sasha Beauty Salon (“Sasha”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal data you share with us across our six Dubai branches, our website sashabeautysalon.ae, and our booking and messaging channels. This policy explains what we collect, how we use it, who we share it with, and the rights you have.

This policy is designed to align with the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and applicable UAE regulations. By using our services or website, you agree to the practices described below.

1Information we collect

Information you provide to us

• Your name, phone number and email address when you book, enquire or contact us.
• Appointment details — the services you book, your preferred branch, stylist or therapist, dates and times.
• Service-relevant preferences you choose to share (for example hair or skin preferences, allergies or sensitivities you disclose so we can treat you safely).
• Messages and correspondence you send us by WhatsApp, email, phone, social media or website forms.
• Feedback, reviews and photographs you choose to share with us or authorise us to use.

Information collected automatically

• Device and browser information, IP address, and general location.
• How you use our website — pages viewed, links clicked, time on page — collected through cookies and similar technologies.

2How we use your information

We use your personal data to:

• Take and manage your bookings, and send confirmations, reminders and follow-ups.
• Provide our services safely and to the standard you expect.
• Respond to your enquiries and requests.
• Process payments and maintain our records.
• Improve our services, website and customer experience.
• Send you offers, promotions and updates where you have consented to marketing (you can opt out at any time).
• Meet our legal, regulatory and tax obligations in the UAE.

Under the PDPL, we rely on your consent, the performance of a contract with you (your booking), our legitimate business interests, and compliance with legal obligations as the bases for processing your data.

3Booking & third-party services

To run our salon and website we use trusted third-party providers who process data on our behalf. These may include: [CONFIRM which you actually use and remove the rest]

• Fresha — online booking, appointment management and payments.
• WhatsApp (Meta) — booking enquiries and customer messaging.
• Google Analytics — anonymous website usage measurement.
• Meta / Facebook & Instagram — social media and, where enabled, advertising measurement.
• Email / SMS provider — appointment reminders and, with consent, marketing.

Each provider processes your data under its own privacy policy. We recommend reviewing the relevant provider’s policy for details.

4Cookies

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how the site is used. You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the site function.

5Marketing & your choices

We only send marketing messages to people who have agreed to receive them. You can unsubscribe or opt out at any time by using the unsubscribe link in our emails, replying STOP to a message, or emailing info@sashabeautysalon.ae. Opting out of marketing will not stop essential service messages such as booking confirmations.

6How we share your information

We do not sell your personal data. We share it only:

• With the third-party providers described above, so we can operate our services.
• With professional advisers (such as accountants or lawyers) where necessary.
• Where required by law, regulation, court order or a valid request from a UAE authority.
• In connection with a business sale or reorganisation, subject to this policy.

7International transfers

Some of our providers (for example Fresha and Google) may store or process data on servers outside the UAE. Where personal data is transferred internationally, we take reasonable steps to ensure it is protected in line with the PDPL and this policy.

8Data retention

We keep your personal data only for as long as necessary for the purposes described in this policy — including providing services, maintaining our client and booking records, and meeting legal, accounting and tax requirements — after which it is securely deleted or anonymised.

9How we protect your data

We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, but we work to safeguard your information and to limit access to those who need it to serve you.

10Your rights

Subject to UAE law, you have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Request deletion of your data where there is no legal reason for us to keep it.
• Object to, or ask us to restrict, certain processing.
• Withdraw your consent to marketing or other consent-based processing at any time.
• Request that your data be transferred where technically feasible.

To exercise any of these rights, contact info@sashabeautysalon.ae. We may need to verify your identity before acting on a request.

11Children’s privacy

Our services and website are intended for adults. We do not knowingly collect personal data from children under 18 without the consent of a parent or guardian. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove it.

12Third-party links

Our website and messages may link to third-party sites (such as Fresha or our social media). We are not responsible for the privacy practices of those sites and encourage you to read their policies.

13Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with a revised “last updated” date. Please review it periodically.

14Contact us

If you have a concern about how we handle your personal data that we cannot resolve, you may contact the UAE Data Office, the authority responsible for personal data protection in the United Arab Emirates.